Privacy Policy - L2 Virtue

This Policy establishes the specifics of data processing for users of our website (hereinafter referred to as the “Service”) and our game servers (hereinafter referred to as “Servers”). This Policy also includes all applications and additions to it.

This document (hereinafter referred to as the “Policy”) is an integral part of the User Agreement of the Service.

The latest version of this document is available on our website. By downloading, installing, registering, accessing, or in any other way using the Service, you fully accept the terms of this Policy and express your consent to the processing of your data in the manner and for the purposes described in this document. If you do not agree with this Policy, please refrain from using the Service.

The Administration may modify or supplement this Policy from time to time without prior written notice to Users. You should periodically check for changes and additions made to it. If you continue to use the Service after changes have been made to this document, you confirm your agreement with the new edition of the Policy.

1. PURPOSES OF USER DATA PROCESSING

Data is provided by Users in connection with the conclusion of the User Agreement with the Administration.

Data may be requested by the Service in connection with the execution of concluded agreements. Cases of the User providing data include (but are not limited to):

• When creating and managing an account on the Service and/or on any Server;
• If you participate in testing additional game services or service updates;
• When participating in in-game events, promotions, competitions, and other similar activities;
• When sending requests, letters, or making other types of contact with the Administration;
• When using additional or special services within the Game.

Your data is processed for the following purposes (but not limited to):

• Providing the ability to create, use, and manage a User account;
• Enabling participation in the Game and access to game features;
• Facilitating interaction with other Users;
• Fixing bugs and developing new game features and services;
• Interacting with Users for feedback, providing support, and sending notifications regarding the Service;
• Accepting, processing, and verifying payments;
• Providing technical support;
• Informing users about future events, updates, and other similar activities related to the Service.

2. USER DATA COLLECTED AND PROCESSED

Data collected and processed by the Service may include (but is not limited to):

• Name, nickname (character name);
• User ID (login);
• E-mail address;
• Billing information.

3. OTHER DATA COLLECTED AND PROCESSED

To provide quality services, the Service also collects and processes additional non-personal data. This data includes:

• Unique user device identifier (HWID) and parameters of the software used;
• Operating system version, device type, and hardware identifiers;
• Timezone;
• Information about your actions on the Service and in the Game (e.g., game action logs, achievements, time spent in-game, login times).

The Service may collect information about your IP address and the geographical location of your device to provide services and information relevant to your territory.

4. DATA STORAGE

The data storage period is the period during which the Service and its related services are provided, unless a different period is required by applicable law.

5. USE, DISSEMINATION, AND TRANSMISSION OF DATA

The Service may combine and use User data with other information to provide, manage, and develop the Game. THE ADMINISTRATION DOES NOT TRANSFER YOUR DATA TO THIRD PARTIES.

However, your data may be disclosed in the following limited cases:

• When it is necessary to comply with the law, such as investigating fraud or other illegal activities;
• When there are reasonable suspicions of a potential or existing violation of the rights of the Service or its users.

6. OTHER DUTIES OF THE PARTIES

The User is responsible for the completeness and reliability of the data they provide. If there are inconsistencies or errors in the data provided, it should be corrected, including by contacting our technical support team through the official channels provided on our website.

The Administration reserves the right to delete or modify User data and to store data that is necessary for compliance with applicable laws and to ensure the security and effectiveness of the Service.

7. COOKIES

Cookies are small pieces of information stored by your internet browser on your device. Like most website providers, we use cookies to link you to the information you have provided to our website and to provide personalized content for a better experience. To benefit from these features, you should enable the use of cookies in your browser.

Please note that if you choose not to accept cookies, you may not be able to fully use all functions of our Service. By activating the cookies feature, you consent to the data collection and processing as explained herein.

8. CONTACTS

If you have any questions regarding this Policy or the processing of your data in connection with the use of the Service, please contact us through the official support channels available on our website.